Love Your First Candle Guarantee
At crème inc, we want you to feel like part of our family. Your first experience with us is important, which is why we want you to love your first candle!
love your first candle guarantee
Don't love your first candle?
We want every candle experience to be perfect for you. If your first candle isn't quite right, don't worry! Simply send it back to us, and we'll send you a new candle of your preference—on us! Your satisfaction is our priority. Shipping expenses for the exchange are covered by us.
We want our customers to love their first candle!
love your first candle guarantee
How it works
Just send us an email asking for a return. The returned product must be in sellable condition, so feel free to open the box, experience the fragrance, and decide if it's the right fit for you. If not, secure packaging in new condition and send it to us.
Offer valid for one exchange on first-time order only.
love your first candle guarantee
We need your support
By doing your part to take care when making a return, we're able to sell the candle again, ensuring that no goods end up in the trash. Not to mention it helps our small business to cover costs.
Still not ready to buy your first candle?
Take your time and explore our collections.